Reservation Policy

• Full payment is required at the time of booking to confirm your reservation.
• Package rates are based on the pax bedding capacity stated per room/villa; additional guests beyond this are charged an extra-pax fee per head.
• Rebooking or date changes are subject to availability and may incur additional charges.

Check-in and Check-out Times

• Overnight Package (22 hrs): Check-in 2:00 PM, Check-out 12:00 NN (next day)
• Day Tour (8 hrs): Check-in 9:00 AM, Check-out 5:00 PM
• Night Tour (12 hrs): Check-in 7:00 PM, Check-out 7:00 AM (next day)
• Early check-in and late check-out requests are subject to availability and may incur additional charges.

Rates

• Weekday rates apply Monday–Thursday; Weekend rates apply Friday–Sunday.
• Weekend rates also apply during holidays and peak season.
• All prices are exclusive of 12% VAT and are subject to change without prior notice.

Payment Policy

• Reservations are confirmed only upon full payment at the time of booking.
• Accepted payment methods: cash, bank transfer, GCash (add/remove as applicable).
• A security deposit may be required upon arrival to cover incidental damages.

Cancellation and No-show Policy

• Cancellations made at least 7 days prior to arrival are eligible for a full refund.
• No-shows will be charged the full reservation amount.

Use of Facilities

• Facilities such as the swimming pool, basketball half-court, billiard/dart area, and kid's play area are included with your stay and used at guests' own risk.
• Optional add-ons (Pavilion/Dome rental, Balcony rental, Fishing Cabana, Outdoor Videoke) are available for an additional fee — inquire for rates.
• Gas stove use (Gasul) is charged ₱500/day; charcoal for the BBQ grill is purchased separately.

Guest Conduct

• Guests are expected to observe respectful conduct and are responsible for any damages caused during their stay.
• Guests are responsible for the supervision and safety of children and pets, if applicable.

Smoking Policy

• Smoking is not permitted inside villas/rooms. Please use designated outdoor areas.

Privacy Policy

• Information collected during booking is used solely for reservation and operational purposes and is not shared with third parties.